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Please Describe Your Issue
Please input the name of the property you are creating the ticket about / working with here.
What models are you having issues with?
This can typically be found on the back of the phone, on the Cetis sticker.
How many devices, in total, are you having issues with? An estimate is OK.
What PBX solution are you using? Examples include: Asterisk, Mitel, etc.
What is the firmware version of the device? This can be found by dialing **39# or by looking at the top right of the WebUI once logged in.
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